ASSISTANT CUSTOMER SERVICES MANAGER

Salary: £17,101pa pro-rata

DanceEast is seeking to recruit a part-time Assistant Customer Services Manager, working approximately 18 hours per week, primarily evenings and weekends. You will assist the Customer Services Manager in the day to day operation of the Box Office and Reception maintaining an excellent standard of Customer Care and Box Office service, whilst acting as Duty Manager. You should have excellent communication and customer service skills and experience of working in a customer facing role. You will be able to perform well under pressure; be a creative thinker and problem solver; with the ability to manage multiple priorities.

Further information can be found here:

To apply, the Application Form and Equal Opportunities Monitoring Form should ideally be completed electronically and emailed to HR@danceeast.co.uk or sent by post to Bill Armitage, Head of Operations & Resources, Jerwood DanceHouse, Foundry Lane, Ipswich IP4 1DW, marked “Private and Confidential”.

Completed applications must arrive at DanceEast by 12 noon on Monday 4 September 2017. Successful applicants will be invited to interview at the Jerwood DanceHouse, Ipswich on Tuesday 12 September.

 

COMMUNICATIONS & DEVELOPMENT ASSISTANT

Salary: £14,679 – £16,740 pa

DanceEast is looking for an enthusiastic new team member to join the Communications & Development department. The postholder will support a busy team in the delivery of an exciting and ambitious audience development strategy. This will include digital and online marketing; and press activity for the many and varied events and projects that DanceEast delivers. You will also support fundraising campaigns; research new funding opportunities; and help organise supporter events, whilst ensuring effective communication with trusts and supporters. This post is particularly suitable for someone seeking an opportunity to start a career in arts marketing and fundraising.

Further information can be found here:

To apply, the Application Form and Equal Opportunities Monitoring Form should ideally be completed electronically and emailed to HR@danceeast.co.uk or sent by post to Bill Armitage, Head of Operations & Resources, Jerwood DanceHouse, Foundry Lane, Ipswich IP4 1DW, marked “Private and Confidential”.

Completed applications must arrive at DanceEast by 12.00 noon, Monday 21st August. Interviews will take place at the Jerwood DanceHouse, Ipswich on Tuesday 29th August.

 

VOLUNTEER USHERS

Our Volunteer Ushers help us to create a safe and friendly environment, so that we can deliver a varied programme of exciting, innovative and educational works performed by both world renowned companies and community groups.

Ushers don’t just check tickets, they work as part of a wider Front of House team during performances and events; providing excellent customer service, acting as a point of contact for our audiences, and essentially supporting health and safety procedures in the event of an emergency.

Ushering at DanceEast is a great way to learn new skills, meet new people and experience a diverse programme of performances from both up and coming and internationally established artists.

Most ushering shifts last between 2 and 4 hours; the majority of which would be spent in the theatre watching the performance and staying vigilant to report any potential issues, such as unauthorised filming or photography. As a general rule we would like prospective ushers to commit to 2 or more shows a season, this ensures we maintain a good standard of customer care. Each season we host a variety of events and performances, we send our ushers a list of upcoming performances and rota these shows on a voluntary basis dependant on your availability.

As a thank you Volunteer Ushers receive one complimentary ticket to a DanceEast performance of their choice (subject to availability) per 5 events ushered.

For further details or to apply please download our role description and application form and return to Jane Arkley-Crouch, Customer Services Manager at DanceEast via email jane.arkley-crouch@danceeast.co.uk or post Jerwood DanceHouse, Foundry Lane, Ipswich, Suffolk, IP4 1DW.

Enquiries for further information welcome via phone on 01473 295230 or email (as above).


VOLUNTEER TUTOR ASSISTANTS

DanceEast hosts a diverse programme of classes and children’s dance courses, from Hip Hop to Musical Theatre. If you have dance experience and are interested in growing your skills by assisting a professional tutor in a class environment, this could be the voluntary post for you!

Tutor Assistants commit to one or more classes which take place weekly throughout term time (terms run in line with local schools), many stay with their chosen class term after term, building a great rapport with our tutors.

For further details or to apply please download our role description and Tutor Assistant Application Form and return to Jane Arkley-Crouch, Customer Services Manager at DanceEast via email jane.arkley-crouch@danceeast.co.uk or post Jerwood DanceHouse, Foundry Lane, Ipswich, Suffolk, IP4 1DW.

Enquiries for further information welcome via phone on 01473 295230 or email (as above).


FREELANCE TECHNICAL STAFF

We are always looking for new freelance technical staff to join our technical department at DanceEast. Ideal candidates will have experience working in professional live events, with a understanding of the techniques used in performing arts and dance. If you are interested in joining the Technical Team, please complete the Technical Team Questionnaire Form and return to technical@danceeast.co.uk


FREELANCE DANCE TUTORS

If you are a freelance dance tutor, please send your CV to alison.hartley@danceeast.co.uk