Click the search icon or press enter to search


This website has been designed to be accessible to all web users, irrespective of individual abilities and browser type. This statement gives information about accessibility features, and levels of conformance to industry standards.

DanceEast Accessibility Statement

This accessibility statement applies to 

This website is run by DanceEast. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  •   change colours, contrast levels and fonts
  •   zoom in up to 300% without the text spilling off the screen
  •   navigate most of the website using just a keyboard
  •   navigate most of the website using speech recognition software
  •   listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as clear as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on or call +44 1473 295 230.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

The Jerwood DanceHouse is fully accessible with step free access on the ground floor and automatic doors, wheelchair accessible toilets and changing facilities, gender neutral toilets and changing facilities, and an accessible lift to all floors. The Box Office is located inside the main entrance and has a low level service. Short-stay disabled parking is available just outside the venue, with other accessible car parks close by – please click here for further parking information.

We have wheelchair spaces in our Studio Theatre and some of our performances offer audio description. Our Studio Theatre and Box Office are also fitted with a hearing system. Guide dogs are welcome at our venue – for more information, or to discuss further access requirements please call 01473 295230.

Technical information about this website’s accessibility

DanceEast is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The report indicates there are places the text and background colours do not have enough contrast. This fails WCAG 2.1 AA 1.4.3 Section 508 (2017)

Not all the colours on the body or a elements have been set. This fails WCAG 2.1 AA F24 Section 508 (2017). On testing this by setting a browser to invert colours we have found some text was changed but some wasn’t, despite the colours being set explicitly. 

Row and column headers in data tables on three pages aren’t identified using th elements and layout tables aren’t marked with role=presentation. This fails WCAG 2.1 A F91 Section 508 (2017) A F91.

The element h4 appears as a descendant of the th element on two pages. This fails HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017)

Disproportionate burden

The nf-form-errors1 and nf-form-errors-9 IDs weren’t found on the /contact page and the /digital-primaries-sign-up-form. This fails WCAG 2.1 A 1.3.1 Section 508 (201) ARIA 1.1. We are unable to fix this as it is part of the functionality of a plugin.

Several links on a page share the same link text and surrounding context, but go to different destinations. This fails WCAG 2.1 A F63 Section 508 (2017). Where this relates to video content, the failure is due to the code needed to embed the video on the site. This is not visible in the front end. Where it relates to a booking panel this is due to the listing ‘View’ buttons. It would be impractical to have unique copy on each button due to the number of events and the size of the buttons.

Duplicate ids are used on more than one element. This fails HTML5 WCAG 2.1 A 4.1.1 Section 508 (2017) A 4. It is caused by the search SVG being used twice on one page, which is a fundamental part of the site structure.

The report flagged numerous places where alt text contains placeholder text, which fails WCAG 2.1 A F30 Section 508 (2017). However, these all relate to the Facebook pixel which we are unable to change.

Preparation of this accessibility statement

This statement was prepared on 6th July 2022. This website was last tested on 5th July 2022. The test was carried out by Spring using SiteSort.